Health Guarantee

Health guarantee form

All puppies purchased through our site come with a health guarantee. Within 10 days of purchasing your new puppy, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within 10 days of purchase, that your dog is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of sale and delivery, you have the following options:

• Return the dog for a complete refund
• Return the dog for a replacement dog of equal value
• Retain the dog and receive reimbursement for reasonable veterinary fees, not exceeding the purchase price
• These options do not apply where a seller, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the buyer later seeks to return the dog.

If, within 30 days of purchase, a licensed veterinarian determines that your dog has a congenital or hereditary defect which adversely affects the animal’s health or that your dog died from a congenital or hereditary defect, you have the same option as outlined above.
You must notify the seller of the examining veterinarian’s name, address & phone number within 2 days of the vet’s certification of your dog’s illness.  Failure to notify the seller within 2 business days will result in forfeiture of rights